Lidl customer claims oat milk is 'lumpy, sour and smelly'

Lidl customer becomes viral sensation with video pouring brand’s ‘lumpy, sour, and smelly’ oat milk on the street to prove her claim that it’s ‘been on the shelves for months’ and ‘shouldn’t be on sale’

  • Lidl customer has gone viral on TikTok with video criticising the 89p oat milk 
  • Footage shows her pouring it out on the street outside the store in Scotland 
  • Customer said milk is ‘mouldy’ ‘smells disgusting’ and been on shelves months
  • Said she’s been monitoring milk since August to prove it shouldn’t be on sale

A Lidl customer has slammed the budget supermarket for selling ‘lumpy, smelly’ oat milk in their stores.

The woman – known only as Luna –  from Scotland, has gone viral on TikTok after filming herself picking up a bottle of the 89p oat milk and pouring it out on the street outside the store. 

It’s the latest in a series of clips the customer has been sharing saying she’s been going back and forth to her local supermarket since 15th August to buy the milk an prove it ‘shouldn’t be on sale’. 

The milk is still there! Let’s blend it! I’m recording the video as we speak! Sorry I was so unnecessarily nervous 😂 #lidl #oatmilk #mouldymilk #lumpymilk #outofdatemilk #lidloatmilk #outofdate #123PandoraME

In one video that’s been viewed nearly three million times she enters a store and runs inside to pick the bottle up.

She then pours it onto the ground, showing white lumps floating in the liquid and saying ‘lumpy, see it’s lumpy’ as she leaves the milk flaoting on the pavement.

She later clarified she cleaned it up afterwards.  

Luna added it smells ‘disgusting’ and tastes ‘sour’.

It follows another video where Luna bought several supermarket oat milks and strained them through a colander to ‘prove’ the lumps aren’t just pieces of oak.  

‘Proof I didn’t tamper with it. Lidl won’t take the lumpy sour milk off the shelves,’ she wrote in the caption.


A Lidl customer has slammed the budget supermarket for selling ‘lumpy, smelly’ oat milk in their stores. She has gone viral after pouring milk outside the store to ‘prove it’s lumpy;

The woman – known only as Luna – from Scotland, has gone viral on TikTok after filming herself picking up a bottle of the 89p oat milk and pouring it out on the street outside the store

She also shared emails with Lidl’s customer service team going back to August to say this is an ongoing dispute that the supermarket is aware of.

Luna added she was denied a refund for the 89p carton as Lidl aren’t able to verify it was from their store.   

She added a manager at the local supermarket told her the oat milk just needs a shake to get rid of the lumps.

‘The manager says there is nothing wrong with these, you just need to shake them really well.


In one clip, Luna goes into the supermarket to buy the milk and immediately pours it in the street to prove it hasn’t been tampered with 

‘But these are so, so sour and they smell disgusting,’ she says in one clip.  

Dozen of people commented on Luna’s clips saying they had similar experiences.

‘Me and my son drink this and it’s made me so sick,’ said one.

‘No use crying over spilled milk,’ added another.

‘I stopped buying this milk because the exact same thing happened to mine,  it’s even worse when it’s in your tea,’ wrote a third.

FEMAIL has contacted LIDL for comment.  

A Lidl spokesperson told Daily Star: ‘At Lidl, it is never our intention for a customer to be dissatisfied in any way and we work very closely with our suppliers to ensure that the products in our stores are of the highest possible quality.

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