An angry mother says her rented property is so full of mould that it's crumbling around her and is a "danger" to her baby's health.
Fiona Thomas, 47, says the semi-detached home in North Wales has broken window frames, a rusty bath, and a front door that has partially rotted away.
And this week she got a shock as she cleaned the hallway when she opened the letterbox on the door and "found a mushroom growing there".
Fiona, who is mum to eight-month-old Cadi, told NorthWalesLive: "People have since told me it looks like dry rot.
"The windows are disintegrating and the bath has rust which looks like a disgusting stain.
"I can’t stand it anymore. I’m worried for my baby daughter and I’ve had enough of my complaints being brushed under the carpet."
The house is on an estate called Tanygrisiau in the North Wales county of Gwynedd and is run by the Grŵp Cynefin Housing Association.
This week it responded to Fiona’s social media posts by visiting the property within hours – and ordering a new front door.
It is understood Grŵp Cynefin has no records of any requests for remedial work made by Ms Thomas in the five years she has been at the house.
When she first arrived, with her new partner, the two-bedroom house property was already in a poor state of repair, she claimed.
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"The front door didn’t fit properly and it had a big crack in it," she said.
"It blew a hell of a draught. My partner tried to block it up but it’s left a stain and the wind still blows through the gaps.
"It’s the same upstairs. The wooden window frames are rotten, the windows won’t shut and the handles have fallen off."
She went on: "It’s often so cold in the bedrooms that we have to have Cadi sleep in our bed with us."
At the root of the family’s problems is the £2,000 payments due that Fiona has accumulated.
This, she said, stemmed from housing benefit deductions after she began working as a cook. She’s currently on maternity leave.
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As a result, she alleged, Grŵp Cynefin are reluctant to move her to a larger, three-bedroom property until the arrears are cleared.
According to Fiona, other houses on the estate are in better condition.
As her eldest daughter Sioned, 18, and her mother live on the same street, she often stays with them during the day before returning home.
"The houses are not that old," she said.
"I remember them being built when I walked Sioned to primary school."
Grŵp Cynefin said it arranged to meet Ms Thomas within hours of being made aware of complaints aired on social media.
Her front door was made secure and a new one was ordered, it said.
A spokesperson added: "We have been in regular contact with the tenant to try and resolve outstanding tenancy issues and will continue to do so.
"We pride ourselves on the range of support we offer all our tenants and have dedicated teams who work towards resolving issues through collaboration with each other and our tenants.
"They’re like prefab homes, have very thin walls, and are very cold in winter."
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